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Malware ISSUE

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Malware ISSUE

Post by Admin on Thu Nov 14, 2013 12:49 am

Malware ISSUE

Note: IF customer is unable to access secured websites and when you tried all the possibilities to fix the issue with internet explorer then try the below mentioned trouble shooting steps .

Step: 1. Enable Hidden Files and Folders

Step:2 Find and delete “ C:\windows\system32\pb.sys , C:\windows\system32\pdrv.dll “

Step: 3 Restart the computer and the issue will be fixed.

Step: 4 If the issue still persists run a Anti Malware software to perform a system clean up.


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