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Error message in Outlook 2011 for Mac states that the database is damaged or cannot be accessed

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Error message in Outlook 2011 for Mac states that the database is damaged or cannot be accessed

Post by Admin on Wed Nov 13, 2013 11:18 pm

Error message in Outlook 2011 for Mac states that the database is damaged or cannot be accessed

You receive an error message in Microsoft Outlook for Mac 2011 that states that the database is damaged or cannot be accessed.
Method 1: Rebuild the Outlook database or create a new identity
Step 1: Quit all applications.
*Click Force Quit to quit the application.
Step 2: Determine the amount of space available on the hard disk.
*if the identity is 1 gigabyte (GB), there should be at least 3 GB of free space available on the hard disk (not including the space that is needed for virtual memory).
To determine the size identity:
*In theFinder, click Go, and then click Home. Open the Documents folder.
*Open the Microsoft User Data folder.
*Open the Office 2011 Identities folder.
*Click the Identity folder
*On the File menu, click Get Info, and then click Get Information. Note the size of the database.

Step 3: Discover and back up the current identity.
*In the Finder, click Go, and then click Home. Open the Documents folder.
*Open the Microsoft User Data folder.
*Control-click or right-click the Office 2011 identities folder, and then select Duplicate. A copy of the folder is created.
*Quit all applications.
Step 4: Rebuild the database
*Quit all applications.
*Hold down the Option key on the keyboard, and then start Outlook 2011.

Note:You can also browse to the Database Utility by opening the Application folder and then opening the Microsoft Office 2011 folder. Open the Office folder, and then double-click Microsoft Database Utility.app.
*In the Database Utility window, select the database that you want to maintain, and then click Rebuild.
*The Rebuilding Main Identify window will open and show the progress. When the operation is completed, you will receive the message "Your database was rebuilt successfully."
*Click Done.


Step 5: Create a new identity
*Quit all applications.
*Hold down the Option key on the keyboard, and then click the Outlook icon in the dock. The Microsoft Database Utility will open.
*Click the plus [+] sign to add a new identity, and then type a name for the new identity. For example, type New identity.

*Set the newly create identity as the default. To do this, select the newly created identity, click the Action button, and then select Set as Default.


*Quit the Microsoft Database Utility, and then restart Outlook and see whether the problem is resolved.




Method 2: Repair disk permissions
*In the Finder, click Go, and then select Home. Open the Applications folder. Open the Utilities folder.
*In the column on the left side of the Disk Utility window, select your Macintosh HD.
*Click the First Aid tab
*Click Repair Disk Permissions.
*After the repair is completed, restart the computer.

Admin
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