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Word for Mac error Microsoft Word has encountered a problem and needs to close

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Word for Mac error Microsoft Word has encountered a problem and needs to close

Post by Admin on Wed Nov 13, 2013 11:22 pm

Word for Mac error: "Microsoft Word has encountered a problem and needs to close"

Method 1 - Reset Word for Mac preferences
*Quit all programs.
*On the Go menu, click Home > Library. If you have OS X 10.7 (Lion) or above, click Go, hold down the OPTION key and choose Library.
*Open the Preferences folder and drag com.microsoft.Word.plist to the desktop. If you can't find the file, continue to the next step.
*Now, open the Microsoft folder (in Preferences), and drag com.microsoft.Word.prefs.plist to the desktop.
Note If you have Service Pack 2 installed, open Application Support > Microsoft instead of Preferences > Microsoft.

*Start Word. Do you see the error?
. No. Quit Word, and drag one of the files back to its default location and test again. If the error re-appears, the file you just dragged back is corrupt. Move it to the Trash. If there's still no error, drag the other file from your desktop to the Trash. Congratulations, this solved the problem.
.Yes. Quit Word, and restore both files to their original location. Go to the next step.


*Quit all programs.
*On the Go menu, click Home > Library. If you have OS X 10.7 (Lion) or above, click Go, hold down the OPTION key and choose Library.
*Open the Application Support folder, then the Microsoft folder, then the Office folder, and then the User Templates folder.
*Find the Normal.dotm file, and drag it to the desktop.
*Start Word.Do you see the error?
->No. Quit Word, and drag Normal.dotm from your desktop to the Trash. Congratulations, this solved the problem.
->Yes. Quit Word, and restore the file to its original location. Go to the next method.
Method 2 - Create a new user account
Method 3 - Clean start the operating system
We recommend you clean start the operating system to determine if other programs are interfering with Word for Mac. To do this, see this article on how to clean start your computer.
Method4 - Run Repair Disk Permissions
*On the Go menu, click Utilities. .
*Start the Disk Utility program.
*Choose the primary hard disk drive for your computer.
*Click the First Aid tab
*Click Repair Disk Permissions.




Method 5 - Remove and then reinstall Office for Mac
Corrupt Word for Mac application files could cause this error. We recommend you remove and then reinstall Office to fix this type of corruption. To do this, choose the article based on your version of Office for Mac:

Admin
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