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Post by Admin on Wed Nov 13, 2013 11:52 pm


Steps to remove the rogue security software manually:

If the rogue security software can’t be detected or removed by using Microsoft Safety Scanner or the Windows Malicious Software Removal Tool, try the following steps:

Note the name of the rogue security software. For this example, we'll call it XP Security Agent 2010.

Restart your computer.

When you see the computer's manufacturer's logo, repeatedly press the F8 key.

When you are prompted, use the arrow keys to highlight Safe Mode with Networking, and then press Enter.

Click Start and check whether the rogue security software appears on the Start menu. If it's not listed there, click All Programs and scroll to find the rogue security software's name.

Right-click the name of the rogue security software program, and then click Properties.

Click the Shortcut tab.

In the Properties dialog box, check the path of the rogue security software program that is listed in Target. For example, C:\Program Files\XP Security Agent 2010.

Note The folder name frequently is a random number.

Click Open File Location.

In the Program Files window, click Program Files in the address bar.

Scroll until you find the rogue security software program folder. For example, XP Security Agent 2010.

Right-click the folder, and then click Delete.

Restart your computer.

Go to the Microsoft Safety Scanner(http://www.microsoft.com/security/scanner/) website.

Follow the steps to run the scan and to help remove the rogue security software.


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